Cookie Policy

Last updated: 2 January 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us understand how you use DoorCompliance.co.uk, remember your preferences, and improve your experience on our platform.

2. How We Use Cookies

DoorCompliance.co.uk uses cookies for the following purposes:

  • Authentication: To keep you signed in and maintain your session
  • Security: To protect against fraudulent activity and enhance security
  • Preferences: To remember your settings and preferences
  • Performance: To understand how you use our service and identify areas for improvement
  • Functionality: To provide features like multi-tenant access and role-based permissions

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our platform. They enable core functionality such as security, authentication, and access to secure areas. The platform cannot function properly without these cookies.

Cookie NamePurposeDuration
next-auth.session-tokenMaintains your authenticated sessionSession
next-auth.csrf-tokenPrevents cross-site request forgery attacksSession
next-auth.callback-urlManages authentication redirectsSession

3.2 Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and customization options.

Cookie NamePurposeDuration
tenant-preferenceRemembers your tenant/organization selection30 days
user-preferencesStores your dashboard and filter preferences90 days

3.3 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve the service.

Note: We currently do not use third-party analytics services. Any analytics are performed internally with anonymized data.

4. Third-Party Cookies

We minimize the use of third-party cookies. However, some trusted third-party services we use may set their own cookies:

  • AWS CloudFront: For content delivery and performance optimization
  • Payment Processors: If you make payments through our platform (secure payment processing only)

These third parties have their own privacy and cookie policies, which we encourage you to review.

5. Managing Cookies

5.1 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete some or all cookies
  • Block cookies from specific websites
  • Block all cookies
  • Delete cookies when you close your browser

5.2 Browser-Specific Instructions

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
  • Safari: Preferences → Privacy → Cookies and website data

5.3 Impact of Blocking Cookies

Important: If you block or delete cookies, some features of DoorCompliance.co.uk may not function properly. Specifically:

  • You may not be able to sign in or maintain your session
  • Your preferences and settings may not be saved
  • Some functionality may be degraded or unavailable

6. Session Storage and Local Storage

In addition to cookies, we may use browser session storage and local storage to improve your experience:

  • Session Storage: Temporarily stores data during your browsing session (cleared when you close the tab)
  • Local Storage: Stores data locally on your device to remember preferences across sessions

This data is stored locally on your device and is not transmitted to our servers except when necessary for functionality (e.g., saving your preferences).

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.

8. Your Consent

By using DoorCompliance.co.uk, you consent to our use of cookies as described in this Cookie Policy. If you do not agree to our use of cookies, please adjust your browser settings or discontinue use of the platform.

9. More Information

For more information about how we handle your personal data, please see our Privacy Policy.

If you have questions about our use of cookies, please contact us:

DoorCompliance.co.uk

Email: privacy@doorcompliance.co.uk

Support: support@doorcompliance.co.uk

A service provided by IgnisTech

10. Useful Links

For more information about cookies and how to manage them: